SerclePlatform

Direct credits is the term applied to funds that arrive directly into the credit union’s bank account on behalf of members. Traditionally this applied to standing orders initiated by the members, but more recently has become associated with benefit payments being paid into members’ credit union accounts, either as shares/savings or to service loans. Automatically process thousands of transactions at the click of a button.

Simple reversal of transactions/loan allocations that won’t show up on members’ statements.

Create and complete your Inland Revenue Returns at the click of a button.

Send your members emails/letters from Sercle Platform.

A security measure which can keep tabs on all user activity on the system, and log any changes to members’ accounts made by staff.

Seamless integration with your current account.

If your credit union handles vast sums of cash in terms of receipts and withdrawals, then this chapter will be of great importance to your organisation. One of the pivotal features within Sercle Platform is the cash monitoring system we term Treasury management. This is a means of monitoring floats held with individual tellers as well as other cash held on the premises. This feature also caters for multiple branch operations.

All DWP Monthly / Quarterly / Delinquency reporting can be done automatically from Sercle Platform.

Get a better understanding of your membership with the many in depth marketing tools found in Sercle Platform.

As an extension to the nominal ledger, Sercle Platform offers a comprehensive purchase ledger. All six related programs (Supplier Maintenance, Purchase Invoice Posting, Purchase Cash Posting, Supplier Enquiry, Age of Debt Report, Audit Reports) are located under a single menu heading.

Create a hierarchy of users on Sercle Platform, allowing access to certain programs within the system based on user priorities.

An integrated module to easily administer UC payments received on behalf of members by ring-fencing monies to be paid out and distribute surplus funds to your members via multiple channels on frequencies of their choosing.

Send your members SMS messages displaying their balances automatically from Sercle Platform. Members can also text to request an automated list of balances.

Scan images into Sercle from the program itself and keep digital records of members’ correspondence / important documents.

Sercle Platform can work alongside your website and easily import loan applications/share withdrawal requests/membership applications etc directly into the program.

In depth Credit Control facility allows you to keep a close eye on members’ arrears, send letters, update diary entries for those members behind on their repayments.

Seamless debit card integration