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How We Work

We work every day to offer technology, innovation and excellence to keep our credit union partners and their members’ worlds turning. Our approach is built on a foundation of what we call Sercular economics. That means a rounded approach to digital finance that helps credit unions empower their members, whilst maintaining growth and innovation.

Digital finance comes full Sercle

Sercle offers support to credit unions and their members at every stage of the finance process. From providing innovative credit union accounting software to make finance more accessible for all, to the inclusive e-money account and budgeting tools we offer to their members – we’re there every step of the way.

360 support as standard

Our full Sercle approach extends to our unrivalled customer service too. We offer 24/7 support to our Vox Money community over the phone to ensure that if users do have money management problems, we’re listening.

Continued collaboration

Our credit union banking software has always been built in collaboration with our partners. The foundations of Sercle Platform were influenced by experts from our credit union partners and we continue that collaborative spirit in our work every day.

Driving innovation

Our collaboration powers our innovation and a drive to be the best in the industry. Our Sercle Platform software has been over 30 years in the making and we are always adapting to address the challenges of our customers and partners.